Virtual Grace: Navigating Online Meetings Amid Covid-19
We have entered what everyone keeps referencing as an "unprecedented time" in our history. It is true. Most of us have never endured anything anywhere close to what we are experiencing right now. Prior to the start of the pandemic, society was not exactly in...
The Message You Deliver
How we communicate says a lot about us. We have all read the business magazines and journals that break communication exchanges down. (I may actually do a bit of that in future posts.) However, for the purpose of this blog, in my opinion, your communication shows two...
8 Tips for Managing Customer Service this Holiday
It is almost "the most wonderful time of the year." Is it really wonderful for you? If so, what made it that way? If not, where did things fall apart? There is absolutely no denying that the holidays are stressful. Company managers and employees must manage their own...
“No brown after six.”
"No brown after six" and "no brown in town" are catchy little sayings that were created to help men remember rules of social dress in the 19th century. Do any of these rules still apply? Should men even care about the rules of etiquette for dress these days? The...
3 Expert Tips to Politely End a Conversation
Have you ever been cornered by someone at a networking event? Did you struggle with how to end the conversation without ending the relationship? Networking is all about creating and preserving relationships at all costs. Therefore, you would never want to offend or...